ZBFH Partners with The Catholic Church in Zimbabwe to Tackle Drug Abuse and Promote Community Well-being
ZB Financial Holdings (ZBFH), a prominent financial services provider specializing in banking, insurance, and investments, has reaffirmed its commitment to customer-centric operations and corporate social responsibility (CSR) initiatives aimed at improving lives and communities.
The company’s core ethos centers on a “human-first” approach, placing customers at the forefront of its services. ZBFH’s mission statement underscores its dedication to creating happiness among its clientele through diligent efforts every day.
In line with its purpose of improving lives through service, ZBFH actively engages in various Environmental, Social, and Governance (ESG) initiatives that positively impact communities. These initiatives include tree planting, sustainable self-help projects, agro-based ventures, direct donations, and an education assistance scheme.
A notable recent development in ZBFH’s CSR endeavors is its partnership with The Catholic Church in Zimbabwe to address the pressing issue of drug and illicit substance abuse. This collaboration aims not only to combat substance abuse but also to promote the overall well-being of individuals within the community. Such initiatives align closely with ZBFH’s values of promoting public health and facilitating collective efforts to address complex social challenges.
Furthermore, ZBFH’s CSR initiatives, particularly those focused on health and wellness, contribute significantly to the long-term sustainability of both the organization and the communities it serves. By actively supporting drug abuse prevention initiatives, ZBFH is investing in a healthier and more productive community, thereby creating a stable environment conducive to business operations.
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In addition to its CSR efforts, ZBFH offers a comprehensive range of financial services and solutions designed to meet the diverse needs of its customers. The company has upgraded its branches into customer service centers, providing a one-stop-shop for financial services.
Key features of ZBFH’s service offerings include:
- Physical Customer Service Centers: With 44 service centers nationwide.
- International Virtual Service Center: Operating 24/7 for global accessibility.
- Digital Channels: Including MyZBapp, revamped Internet banking, E Wallet, and WhatsApp banking.
- ZB Funeral Cover: Providing cash benefits for funeral expenses.
- ZB Funeral Cash Cover: Offering additional financial support upon the policyholder’s death.
Customers can easily access these services by visiting a service center or utilizing the International Virtual Service Center. The MyZB App, MyZBDigital platform, and revamped Internet banking offer convenient and efficient ways to conduct transactions and manage accounts online.
Moreover, ZBFH’s POS machines are equipped to process both ZWL and US$ currencies, with ecocash acquiring enabled for customer convenience.
Through its comprehensive service offerings, commitment to CSR initiatives, and dedication to customer satisfaction, ZBFH continues to uphold its position as a leading financial services provider focused on improving lives and fostering sustainable communities.
